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Refund Policy

Refund Policy - IPTVSWIS.CH

Refund Policy

Effective Date: [Insert Date]

At IPTVSWIS.CH, we strive to provide our customers with the best services possible. However, if you are not completely satisfied with your purchase, we’re here to help.

1. Refund Eligibility

To be eligible for a refund, you must meet the following criteria:

  • The request for a refund must be made within 30 days from the date of purchase.
  • The service must not have been used for more than 10% of the subscription period.
  • You must provide proof of purchase (order number, receipt, etc.).

2. Non-Refundable Items

Certain items or services may not be eligible for a refund, including:

  • Any service that has been used beyond the eligibility period.
  • Subscription fees for services that have already been activated.

3. How to Request a Refund

To initiate a refund request, please follow these steps:

  1. Contact our customer service team via email at [email protected] or call +123454673984.
  2. Provide your order number, a brief explanation of your request, and any relevant documentation.
  3. We will review your request and notify you of the status.

4. Refund Process

Once your refund request is approved, we will process the refund within [Insert Time Frame, e.g., 5-10 business days]. The refund will be issued to the original payment method used during the purchase.

5. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our services after any changes indicates your acceptance of the updated Refund Policy.

6. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us: